1. About this website
Chronicle of Balance is the official author website of Akshat Goyal and a home for the books, characters, lore, artwork, and announcements that form the COB Universe. This policy explains how visitors and registered readers may use the website and how information is handled when its features are used.
The stories and their worlds are works of fiction. Characters, events, and settings should not be interpreted as factual accounts or professional advice. Published previews, release plans, and concept material may evolve as the creative work develops.
2. Information and privacy
You can explore public pages without creating an account. When you register or use reader features, the website processes information such as your name, email address, account credentials, an optional mobile number, library entries, reading progress, bookmarks, reviews, and notification preferences. Purchases and payment enquiries also involve order details, transaction references, and information you provide to resolve the enquiry.
This information supports account access, delivery of purchased content, saved reading activity, reader communication, payment verification, fraud prevention, and website operation. Avoid including private contact details or sensitive personal information in public reviews or replies, as other visitors may be able to read them.
Website activity, including page visits, interactions, referral sources, and technical request information, may be processed to understand readership, diagnose problems, and protect the service. Hosting, storage, email, analytics, and payment providers process information required for their respective functions under their own terms and privacy policies.
4. Accounts and responsible use
Provide accurate account information, protect your sign-in credentials, and use your account for your own reading activity. Do not share credentials, impersonate another person, attempt unauthorised access, bypass content restrictions, or interfere with the website or its services.
Reviews and replies should be relevant, respectful, and based on your experience. Harassment, threats, hate speech, spam, deceptive promotions, and material that violates another person's rights are not permitted. Reader contributions may be moderated or removed, and access may be restricted when misuse requires intervention.
5. Copyright and creative ownership
The books, story text, characters, worldbuilding, illustrations, logos, and other original creative material on this website belong to their respective rights holders. Access to the website or purchase of a digital book does not transfer ownership of copyright or grant commercial publication rights.
Use available reading features for personal enjoyment. Do not reproduce, redistribute, resell, upload, or make substantial portions of protected content publicly available without permission, except where applicable law permits that use. Do not remove attribution, watermarks, or access protections.
For permissions, adaptations, translations, commercial collaborations, or a copyright concern, contact the author through the channels published on the Author page. Include the relevant work, page address, and the purpose or details of your request.
6. Digital purchases and reader access
Review the book description, available format, price, currency, and any offer conditions before completing a purchase. Digital purchases provide the access described at checkout for the purchasing account. Complimentary access, coupons, and premium offers are subject to the conditions displayed with the particular offer.
Payments are processed through Razorpay when checkout is available. Payment credentials are handled through the payment provider's checkout. If money is deducted but book access is missing, do not immediately pay again; use your library's Payments area to check the transaction or raise a payment enquiry.
Payment verification, duplicate charges, refund requests, and the effect of confirmed refunds on book access are explained in the separate Payment & refund policy. Nothing in this website policy removes rights available to you under applicable law.
7. Updates and reader communications
Account and transaction communications may be necessary to confirm sign-in actions, purchases, or payment issues. Where you choose to subscribe to book or author announcements, use the available subscription preferences to manage those updates. Public release dates and announcements may change as publication plans develop.
8. Security, retention, and privacy enquiries
No online service can guarantee uninterrupted availability or absolute security. Keep your account credentials private and report suspected misuse through the author's published contact channels. Account, transaction, and operational records may need to be retained to deliver services, resolve disputes, prevent abuse, and meet applicable obligations.
You can update supported profile details through your account. For questions about your personal information, or to request correction or deletion, contact the author through the Author page and identify the account concerned without sending your password or payment credentials. Requests may require identity verification, and some records may need to be retained where an applicable obligation requires it.
9. External links and availability
Links to social platforms, payment services, and other external websites are provided for convenience. Those services operate independently and their own policies apply when you visit or use them. The author does not control their content, availability, or information practices.
The website and its content may be updated, temporarily unavailable, or subject to maintenance. If a service interruption affects an existing purchase, use the payment enquiry channel so the order can be reviewed.
10. Policy updates and contact
This policy may be revised when website features or operating practices change. The revision date shown on this page identifies the current published version. Please review the policy when using new account, community, or purchase features.
For privacy enquiries, content permissions, or questions about this policy, use the contact channels published on the Author page. For a specific payment or refund issue, submit your enquiry against the relevant order in your library's Payments area so it can be matched to the transaction.